Builder reputation is the most critical element that informs a home buyer's purchase, once the criteria of affordability, appeal and perceived quality are satisfied. It's important because builder reputation is a positive indicator of past performance, which is the best predictor of how a builder will perform for you in the future.
Online reviews and ratings are broken
One method of assessing builder reputation is to search online for builder reviews and ratings, but few sites have much local Ottawa information, and for those that do, the content is generally unreliable.
Rather than reviews and ratings being based on objective data, they appear instead to consist primarily of subjective opinions, cautionary tales and angry invective. Evidently people are far more likely to register complaints than they are compliments, and websites that collect anonymous and unverified reviews and then calculate ratings are willing to do so based entirely on this skewed and tiny sample, making their results inaccurate and unreliable.
We Fixed It!
In order to create a builder ratings system that is factual and therefore of use to home buyers, we formulated an objective methodology that uses real, verified builder performance data...
...see the Pro Builder Ratings